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  Public Ticket #947982
Slide Links not working
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Comments

  •  2
    Rob Copeland started the conversation

    in the slideshow on the home page of the website: http://www.printandsignexpress.com the external  links on each slide do not work. in the code it shows that there is a link but when clicked it won't work on any of them.


    Thanks!

    Rob

  •  529
    Igor replied

    Hi,

    I can see that the links are working. It is just the fact that they are linked to some non existing page because they all throw an Error 404.

    Can you check the URL addresses for those links?

    Regards,
    Igor

  •  2
    Rob Copeland replied

    What browser? What operating system? cause in windows 7 in google chrome and firefox... clicking on the 'click here to get started' on any of the slides doesn't work. all the links are current. the promotional products link is an external link.

    Thanks!

    Rob

  •  529
    Igor replied

    Hi,

    I tried with Chrome and Firefox without any issues. Can you create a screencast of your screen so I can understand the issue better?

    Regards,
    Igor

  •  2
    Rob Copeland replied

    so to be clear when I  left click on the slide- any of them.. nothing happens at all. I have disabled the popup blocker and that didn't help. However when i right click and then click open link it opens in a new window. even though on two of the links i have it set in the slide to open in the same window. I have fixed the two links that were dead btw. again which operating system are you on?

    Thanks!

    Rob

  •  529
    Igor replied

    Hi,

    please check this video. Everything works for me as expected

    http://take.ms/Uunjl

    Regards,
    Igor

  •  2
    Rob Copeland replied

    appreciate the video here. I'll see if I can't post one. I have tested in Firefox and Chrome on both win 7 and win 10 on different computers. and still the result is the same. one thing in notice though is that when you roll your mouse over the slide your mouse pointer did not change to the finger pointer. On all the computers I've tested on it changes to the finger pointer when i roll over the slides...please please tell me what OS you are using? 


    Thanks! 

    Rob

  •  529
    Igor replied

    Hi,

    I am using Windows 10 with the Chrome browser

    Regards,
    Igor