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  Public Ticket #883189
slider not working on mobile or tablet
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  • Greg started the conversation

    I have a problem with the revolution slider for joomla. The mobile devices are not showing the slider. Tablets and mobile devices do not show anything.   I can disable it and that works however it does not work when I turn it on. I can minimize my desktop screen and I can see the responsive however on my iphone and ipad it does not work.

  •  751
    Igor replied

    Check "Disable Slider on Mobile" parameter in the Slider configuration and make sure that it is set to Off

    Regards,
    Igor

  • Greg replied

    I want the slider.... It is not showing up.

  •  751
    Igor replied

    Hi,

    yes I know but you probably set this parameter to On which disables slider on mobile devices. Disable this parameter by setting it to Off and you should have the slider on mobile devices

    Regards,
    Igor

  • Greg replied

    Thats what I am telling you I have that set to off. Its still not working. When I set it to on of course the slider is gone but when it is set to off, I only get a big blank white space.

  •  751
    Igor replied

    It seems also that you have parameters enabled under the Fallbacks section in settings. Try to disable those

    Regards,
    Igor

  • Greg replied

    Umm ok how do I do that, sorry change that

  •  751
    Igor replied

    What do you mean? Just check Fallbacks tab under the settings and disable parameters there

    Regards,
    Igor

  • Greg replied

    maybe I am blind but I do not see that anywhere in slider settings

  • Greg replied

    There is suddenly a new area on the right. I found it and all is good

  •  751
    Igor replied

    Hello,

    Awesome! I'm glad the problem is solved.

    If you have 5 minutes, we will much appreciate if you would write a review for Revolution slider on the JED. You can submit it here:

    http://extensions.joomla.org/extensions/extension/photos-a-images/slideshow/unite-revolution-responsive-slider

    Thank you very much!

    Regards,
    Igor

  •  2
    selma replied

    Hi, I have the same Issue but the solution with the Fallback disable doesn't work for me. Everything is disabled and slider is not showing on mobile. Any other hint to solve this? Thank you in advance.

    >> solved, iPhone 8plus caching issue!

  •  751
    Igor replied

    @selma

    great to hear that you managed to solve the issue. Next time, please open new ticket with your issue because other members don't have to receive your question and our replies

    Regards,
    Igor