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  Public Ticket #874710
only one picture loaded
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Comments

  •  2
    Dirk started the conversation

    Hi,

    I have the problem, that quite often not all of my pictures of the Gallery are loaded. Instead only one picture will be displayed. I have to reload the site (sometimes several times) until I get the full result.

    See attached images (wrong one and correct one).

    Kind Regards

    Dirk

  •  493
    Igor replied

    Hi,

    try to disable caching in the module configuration

    Regards,
    Igor

  •  2
    Dirk replied

    unfortunately this doesn't help. See attached files 

  •  493
    Igor replied

    I tried to visit your website using several browsers so I can be sure that I visit it for the first time using that specific browser and in each browser I could see all the images perfectly correctly each time

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue


    Regards,
    Igor

  •   Dirk replied privately
  •   Dirk replied privately
  •  493
    Igor replied

    Hi,

    to be quite honest, I don't know what to check because on my side, I am not able to replicate the issue on your site no matter what I do and which browser I use. It just works for me.

    Can you check the browser error console on your side, when you see the issue, and see if you have some network errors and issues?

    Regards,
    Igor