Okay
  Public Ticket #781612
The form isn't saved or import
Closed

Comments

  • Desarrollo started the conversation

    Hi,

    I use the 3.5.0 Joomla's version and recently I updated the 24.2 version of UniteForm,  but now the form isn't saved correctly. A message appears "Settings Saved" but when you leave and re-enter, the form is empty. I tried to import the form but after to appear the message "Form imported successfully", the form is still empty but the style is imported.

    ¿What shoud I do?
    Thanks.

  •  491
    Igor replied

    Hi,

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue

    Regards, Igor

    Regards,
    Igor

  •   Desarrollo replied privately
  •  491
    Igor replied

    Hi,

    can you do the following:

    1. remove Unite Forms completely

    2. remove all the DB tables that belongs to the Unite forms

    3. install Unite forms from the beginning

    4. import form again

    Regards,
    Igor

  • Desarrollo replied

    Hi,

    I have done. The tables have been created correctly but now the import fails. In database and the backend only displays the style. By the way, the table "#__uniteform_records" is empty always.

    Thanks

  •   Max replied privately
  • Desarrollo replied

    Hi,

    Finally, this morning I tried to remake the form and now the fields are stored and displayed correctly. 

    Thanks for your help.

    Closed Topic.

    Regards.

  •  491
    Igor replied

    Hello,

    Awesome!

    I'm glad the problem is solved.

    If you have 5 minutes, we will much appreciate if you would write a review for Unite Forms on the JED. You can submit it here:

    http://extensions.joomla.org/extensions/extension/contacts-and-feedback/unite-forms

    Thank you very much!

    All the best,

    Igor

    Regards,
    Igor