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  Public Ticket #541427
Video Controls in MS Edge no function
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  • Heinz started the conversation

    Hi

    When i insert Videos in other themes than "Video Gallery" so the control knobs will not work with Microsoft Edge browser. At the URL http://www.moser-optik.ch/moopch/ueber-uns for exemple, I inserted a Video in a slider theme. For me the usable way to provide a single Video with no thumbs at the right side. Other browsers are ok, but MS Edge shows a bit other controls-images and they don't work (compared to Firefox for exemple). The controls are working in the video-Gallery theme http://www.moser-optik.ch/moopch/rund-ums-auge/filme, but this is not a good choice for a single Video.
    What can I do to get a working single Video in MS Edge Browser working. (I tried slider an tiles - not working)

    Thanks Heinz

  •  891
    Max replied

    Hi. The problem is that I can\'t get a working computer with windows 10, and the microsoft edge don\'t run on another systems (I have 2 computers, one with windows 7 and the second with windows 8). I\'ll talk with my wife will ask her if she wants to update, and tell you. I\'ll star the ticket anyway and will try to find a way to see the gallery on windows 10 / microsoft edge.

  • Heinz replied

    Thanks for your Investigation! Fact is, that nearly every new computer sold is with Windows 10... :-)
    Perhaps you can give me a workaround with the ability to somehow disable the thumbs panel at the right side of the \"video gallery\" theme. That would be usefull for single videos...

    regards

  •  891
    Max replied

    HI. For single videos you can just enter video iframe to the content or use any module available.

    I don\'t have new computer and don\'t know guys who has new computer, but I\'ll try to find. can you please give me screenshot how you see it and I\'ll take a look.

    for a work around as I think now you can set thumb width to 0 in video gallery css file. should work. I can point you exactly where.


  • Heinz replied

    Hi Max

    Here I send you a screenshot out of MS Edge. The controls mouse-over reacts, but no function. Initially the page shows the Video Placeholder jpg with play-button inside. Once I click on this the video starts and shows like on screenshot. Stop, Fullscreen, Volume and so on does not react on click.

    Regards Heinz

  • Heinz replied

    Hi Max. I changed thumb width to 0 in video gallery css file now. It works fine, no thumbs. But sadly this css works for all video gallerys, so I can\'t use both - one gallery with thumbs, and another with single video without thumbs. I hope you\'l fix the working-buttons - problem in other themes like \"slider\"...

    Regards Heinz

  •  891
    Max replied

    Hi. I have found a friend who has windows 10. could you please tell me what\'s the problem exactly? what buttons are not working? if you can, please send me screenshot of what\'s wrong in microsoft edge.

    also, you can change css only to video gallery if you do it in video gallery css files and not on global file, or just add gallery id before like \"#gallery1 .thumbscss{width:0}\"


  •  891
    Max replied

    This person has checked the gallery on unitegallery.net website on ms edge and he founds that all works there. Could you please try too?

    maybe only the gallery on your website doesn\'t work well for any reason.

  • Heinz replied

    Hi, I\'m sorry, but it\'s not so easy you might think. Believe me...
    The working Videos on unitegallery.net website are embedded videos from youtube or vimeo.
    The difference: My videos are html5 Type videos (mp4) hosted on the webserver.

    Please ask your friend to please test the video on this link: http://www.moser-optik.ch/moopch/unser-kontaktlinsensortiment/kontaktlinsen

    They are not working properly like I posted. I tried on several Win10 Computers with Microsoft Edge. The controls marked with arrows on screenshot are without funktion. They change the colour on mousover, but click is without function, so once the video is started, users can\'t pause, fullscreen or can\'t volume control!

    By the way... on http://unitegallery.net/index.php?page=slider-video on MS Edge browser I found the following behaviour:
    1) Start the page > start the video, no problem
    2) click arrows to slide from one to another slidervideo, no problem so far.
    3) pause the video: >> after that, control functions are disabled. Not able to start or stop or slide from video to video, only the automatic sliding appears. I have to reload the page...

    I suppose that MS Edge is like all Microsoft browsers until now, they are kind of \"special\". Hope you can fix that.
    Regards Heinz


  •  891
    Max replied

    HI. I\'ll ask him to look and write you back. thanks for the patience.

  •   Max replied privately
  • Heinz replied

    Hi, thank you
    I installed your version, but it does not change anything.
    I recognize, that only the admin-component is updated in the new version (Screenshot)
    Regards Heinz

  •   Max replied privately
  • Heinz replied

    Hi, I have to go online with the website which my Links targets on. I do the single video now with \"widgetkit\", this works without problem and solves my problem. If MS Edge is effective a general problem for single Videos to play in slider or other themes than \"video\", so will sove this anyway. It would be nice to hear from you if done, so i can remove widgetkit an do all videos and pics with unite gallery :-)
    Regards Heinz

  •   Max replied privately