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  Public Ticket #436228
Unable to add video
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  • Perignon started the conversation
    May 15, 2015 at 4:51pm

    Hello,

    I can no longer insert videos, I have an error message "Video not found or error occurred. Please search again."

    But the videos are online and visible like this : Youtube video

    Thank you for your help

  •  1,194
    Amit replied
    May 15, 2015 at 10:32pm

    try to update to latest version

  • Perignon replied
    May 15, 2015 at 10:47pm

    Same problem with version 1.4.2

    Thanks

  •  948
    Max replied
    May 18, 2015 at 3:37pm

    hi. please try couple of times. finally it will work.

    It\'s trying to load this image: img.youtube.com/vi/ntFiphtwKxs/default.jpg from youtube, and when it loads, it show the video.

    for me it\'s loaded. Also, you can try to load another video (maybe the one from example) and then change the values manually.

    attached my screen:


  • Perignon replied
    May 18, 2015 at 5:13pm

    Yes , manually, it\'s ok.

    Not in automatic search

    Thanks

  •  948
    Max replied
    May 19, 2015 at 10:31pm

    weird, maybe you have longer timeout. Anyway, I\'ll work on the search better that the manual addition will be available right away even if automatic doesn\'t work.

    sorry for the bugs meanwhile.