Hello, I would like the Refund of my payment for  Doubly Pro version because I don't need it. Thanks !

I'm trying to cancel this membership since the first week. I've submitted the form requesting cancellation directly on "Contact Us" inside Wordpress Admin, and never heard back from you. Attached images of the form sent in 5 sep 2023.

Here at Unite CMS, the same happens, no replies.

What do I need to do to get my money back?

messages attached...