Okay
  Public Ticket #3480782
Nested Remote
Closed

Comments

  • Richard started the conversation

    I am trying to make a semi complicated menu, similar to the one one https://www.blacktomato.com/ , mainly the experience menu where there is a dropdown menu with a second set of dropdown menus next to it, and then content next to that which is related to the item you are currently hovering over (example image attached)

    I am building the base of this with the remote tabs and content carousel widgets.

    What I have is nested remote connections and thats where it seems to break 

    The first layer works fine where there is the two menu items and it changes the carousel item based on which one you are hovering over (image attached)

    Inside the content carousel items, I am using a template for the content which is its own remote tabs and content carousel. The template itself works fine (image attached)

    But when I try to use that template inside of the content carousel, thats where it breaks and I start to get the error 'TypeError: Cannot read properties of undefined (reading: 'find')'

    I am thinking the main issue is to do with the remotes being nested in each other. Is this something that could be resolved or should I try something else?

    Also this site isn't live yet so I cant give you access

    Attached files:  Screenshot 2023-09-19 at 11.02.21 AM.png
      Screenshot 2023-09-19 at 11.05.11 AM.png
      Screenshot 2023-09-19 at 11.07.22 AM.png
      Screenshot 2023-09-19 at 11.10.25 AM.png

  •  535
    Igor replied

    Greetings!

    We would greatly appreciate it if you could provide us with the following access to your website:

    1. Temporary admin username, and password
    2. URL to your website admin area

    This will enable us to review your issue in greater detail.

    Thank you for your cooperation.

    Regards,
    Igor

  • Richard replied

    As i said in the post, it isnt a live website yet so there isnt any logins to give.

    All I really need to know is if you can nest remote elements 

  •  535
    Igor replied

    Hi,

    I will forward your ticket to our second level support

    Maybe they will be able to provide some more details, since we can't see the issue in live

    Regards,
    Igor

  •  260
    Denys replied

    Hi, Richard,

    your case is really interesting, I believe that we never used nested remote widgets. I wish you could provide admin access to your website event if it's not live yet for better understanding and debuging. Maybe it's posible to add support to it.

    Here is an idea: I see that what you're trying to build is looks like menu, have you considered using our Mega Menu widget? With it you can have menu items as a whole Elementor section which makes easier to create the layout you're referring to.

    If you still want to build your menu with nested remote widgets please share some screenshots of your layout in Elementor Editor (and please turn on Navigator so it would be easier to see what your sections consists of). I will try to rebuild your case and see what can be done.

    Best regards,
    Denys from UE team.

  •  260
    Denys replied

    Hi, Richard,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new ticket or continue this one.

    Thank you