Hi there, I have the pro version of Unlimited Elements on a site and I’m having trouble with the remote arrows syncing with items.
Basically, I have 4 items in three card carousels - the warning is saying 4 and 5. So I’m unsure as to why it’s not syncing with 4 items. I have currently duplicated 1 item in each of the Card Carousels so the warning isn’t showing.
just checking if this task is still active. By the way, please don't forget to updated the UE plugin version - maybe new version has fix for your issue. I will keep this ticket open.
Please feel free to reach out if you have any further questions or if there's anything else we can assist you with.
Hi Denys, thanks for getting back to me. I've not be able to get another user created - but, good news i've finally got the plugin updated and it's working properly again :).
Hi there, I have the pro version of Unlimited Elements on a site and I’m having trouble with the remote arrows syncing with items.
Basically, I have 4 items in three card carousels - the warning is saying 4 and 5. So I’m unsure as to why it’s not syncing with 4 items. I have currently duplicated 1 item in each of the Card Carousels so the warning isn’t showing.
All updates are done.
Any help would be appreciated.
Attached files: Screenshot 2023-07-18 at 11.15.20 AM.png
Screenshot 2023-07-18 at 11.15.31 AM.png
Screenshot 2023-07-18 at 11.15.44 AM.png
Screenshot 2023-07-18 at 11.15.06 AM.png
https://www.loom.com/share/cb8daf71894f454787bc478b6cd5ee75?sid=1afd53da-0a2c-4e94-b942-0a1229014836
Thanks Amit. See if this helps.
https://www.loom.com/share/eb13d856f13d4a449a5b1fce5f8eaad2
Hello, Lisa, would you mind providing us admin access to your website so we could check out the problem from inside?
thank you
Thanks Denys, only just seen this post. I'm going to have to get the guys at the server end to add another user.
Hello, Lisa,
just checking if this task is still active. By the way, please don't forget to updated the UE plugin version - maybe new version has fix for your issue. I will keep this ticket open.
Please feel free to reach out if you have any further questions or if there's anything else we can assist you with.
Best Regards
Denys
Hi Denys, thanks for getting back to me. I've not be able to get another user created - but, good news i've finally got the plugin updated and it's working properly again :).
Regards,
Lisa
Great news!
I'm glad that everything is working now
Will be closing this ticket but if you'll have other questions please feel free to open new one.
Thank you!