Okay
  Public Ticket #3342812
refund
Closed

Comments

  • lei started the conversation

    Hi there,

    I am asking for a refund for the payment on 02th April.

    But in your email, you mentioned ''We'll not bill you again (unless there are any outstanding payments). Your license is still valid until April 03, 2024 GMT, so you'll continue getting updates and support until then.;'' That means you will cancel the renew after one year.


    This is not what I am asking.


    Please refund as soon as possible.(only 3 days trial from 02th this month to yestoday)