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  Public Ticket #327570
right drop down and preview doesn't work
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Comments

  • Anna started the conversation

    I don't have the slider published on that page right now but I can't get the unite slider to allow me to preview the slider or to access any of the menu items from Google Fonts down on the right hand side. 

    admin access is this url

    http://50.87.248.79/~luxepor2/test/shop/administra...

    username:admin

    password admin.

    This is joomla 3 with virtuemart on a T3 Framework. 

    If you could look at this and tell me what is wrong I would appreciate it. I'd much rather use the revolution slider.

  •  1,173
    Amit replied

    can u please provide a print screen . maybe its something to do with your screen resolution that we are not familure of. 

    i would like to see what u see

  • Anna replied

    I've decided to disable the slider for now. I have to have this site finished by the end of this week and i don't have time to mess around trying to sort out your slider. 

    I have a 27 inch screen and the slider is putting everything aligned left on my screen,

    Also from my computer running windows 8.1 I cannot get it to allow a preview. Non of the functions on the right side of the screen are accessible. That might be a problem with windows 8.1. but one of the programmers i am working with tried it on his computer running windows 8 and on a laptop...but he too could not access the functions on the right side of the slider setup. So it has to be a malfunction in the display between windows 8.1 and the slider. I am using firefox the latest update. It doesn't display properly on chrome or IE either, it's behaving the same way on all 3 browsers so I'm thinking it has to be something with the slider itself. Sorry I can't show you a screen shot..I just don't have time to keep changing sliders...this is a Virtuemart store and I have way to much work to get it up and running by end of week to food around with this. It seems the slider wasn't tested on something. Maybe it doesn't run with Virtuemart3 or jooomla 3 and virtuemart together or windows 8.1 I don't know.

  •  1,173
    Amit replied

    hi the slider is not the problem but if u can help me see the problem i dont have a way to help you . 

    i see you are a customer since april so i guess u use the slider on a couple of websites an for that reason i can not offer you a refund. 

    if you use it only for this website i can give u a refund if you want even though u bought it a long time ago

    thanx

  • Anna replied

    I don't want a refund. I like the slider and use it often. I've used it on other sites without any problems both in joomla and wordpress. It seems to be something between the slider and windowd 8.1 or something but only on my system. Once I have some time I will activate it again and send you what it's doing on my screen. I should have some time this weekend to do this. I just don't have time to mess around with this. I have to have this site completed in the next week so there is no time for messing around trying to sort out the problems with a slider right now. It should behave the same on every system... but I can't even access the controls on the right side menu of the slider. The drop downs don't open...and I can't preview the slider because that function isn't working. I'm using joomla 3.2 and virtuemart 3 on the site but that shouldn't be a problem if the slider is compatible with joomla 3 and virtuemart 3. The other joomla websites are all 2.5 so maybe it is a conficlt with hoomla 3x...I don't know I didn't code it...you guys did.

  •  1,173
    Amit replied

    ok thank you