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  Public Ticket #3233237
Please send an invoice
Closed

Comments

  • Edi started the conversation

    Dear Unite CMS team,

    I placed an order on 02/02/2023 on your site, but I didn't receive a bill.

    Please kindly send me an invoice showing the VAT.

    I asked for sending an invoice three times now in a private ticket, but have not received any answer.

    Best regards
    Edi

  •  1,192
    Amit replied

    Hi Edi 

    You should have gotten an invoice immediately once you purchased 

  • Edi replied

    Dear Amit,

    unfortunately, I did not receive an invoice, only an email with the order confirmation. It wasn't an attachment to the email. Please send me the invoice again, showing the VAT. Thanks!

    Best regards
    Edi

  • Edi replied

    Dear Amit, dear UniteCMS-Team,

    once again I would like to ask for the invoice for my purchase from 02/02/2023 to be sent to you. I need the invoice with VAT urgently for my bookkeeping. Please send it per mail to me.

    Best regards
    edi


  • Edi replied

    Dear Amit, dear UniteCMS team,

    I still haven't received an invoice, either at the time of purchase or at some point after.
    Is there a problem with that? Why am I not getting an answer? Whom can I contact?
    I would like to ask you again to emphatically reply and to send you the invoice.

    Best regards
    Edi

  • Edi replied

    Dear UniteCMS-Team,

    this is my last try now.
    To date I have received neither an invoice nor an answer to my posts. This is very unprofessional and unreliable. I will no longer use your products in the future, even if this time there is no rectification and no invoicing.

    Best regards
    Edi