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  Public Ticket #2984249
activation
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Comments

  • Ken started the conversation

    I purchased a 5-site lifetime license, but I can't figure out how to activate the license.  I had the free version installed at first, so I've un-installed and re-installed the premium version of the plugin, but never is there a place for me to enter and activate a license.  I still see the "upgrade" tab, and whenever I try to install a pro widget, I get routed to the upgrade page.

  •  1,194
  • Ken replied

    yeah, I know how to install and activate plugins.

    But... I was just on the phone for about an hour, and when I got off and refreshed the plugins page, it now has the link to enter the license key.... it was not there before.  Perhaps it takes a while for your server to recognize the installation?  

  •  1,194
    Amit replied

    So you good now ?

  • Ken replied

    yep, I good.  But the plugin license activation process might have issues, just FYI.