I recently purchased the ET-Kidtoy template bundled with your Unite Slider. When trying to update from 5.0.16 to 5.0.17 under Joomla 3.10.4 I receive the following error: "Failed to extract file: index.php_option_com_unitecp_task_download_name_unite-revolution-slider"
Good morning,
I recently purchased the ET-Kidtoy template bundled with your Unite Slider. When trying to update from 5.0.16 to 5.0.17 under Joomla 3.10.4 I receive the following error: "Failed to extract file: index.php_option_com_unitecp_task_download_name_unite-revolution-slider"
I would be grateful if you could assist.
Regards,
Ralf
Hi,
that file is not a valid Unite slider installation file
Please contact your template provider to give you the correct installation package
Regards,
Igor