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  Public Ticket #2922980
Connecting Instagram Account not working
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  • Kathy started the conversation

    I am getting this error when trying to connect my Instagram account:

    {"error_type": "OAuthException", "code": 400, "error_message": "Your account is connected to Facebook account, and your Facebook account's future off-Facebook activity is currently turned off."}

    I have checked with our social media expert and she assures me her FB settings are switched to "on".

    There may be other admins. Does everyone have to have those FB settings turned to "on"?

  •   Max replied privately