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  Public Ticket #2675068
Joomla shows version number as unknown
Closed

Comments

  • Frank started the conversation

    Hi,

    we use Unite Slider 5.0.16. AFAIK it's the latest Release of Unite Slider.
    We have been installed the slider in several Joomla sites and all show that an update is available but we do have the latest version installed. I want to get rid of this annoying message.

    I had a look in the sources and it seems that the version number is correct in all places. Where can I change a piece of code to get rid of the message?

    regards
    Frank

  •  494
    Igor replied

    Hi,

    I am not sure to understand where do you see this update notification

    Can you please provide a screenshot of the area?

    Regards,
    Igor

  • Frank replied

    Here the Screenshot

  •  494
    Igor replied

    Hi,

    what happens if you click "Clear cache" button?

    Regards,
    Igor

  • Frank replied

    Nothing happens. It's still unknown. It's the same problem on ALL Joomla installations where Uniteslider is used.

  •  494
    Igor replied

    Hi,

    well, in that case, I believe you can just ignore it. Unite slider is not using Joomla update manager for the updates so you can't update it that way at all

    Regards,
    Igor

  • Frank replied

    Yeah, that's right. BUT...the message that there's an update is simply annoying. I want to get rid of this message.
    It seems there is a problem for Joomla to read the version number of the extension and that's the whole problem.

  •  494
    Igor replied

    Hi,

    you can try to remove Unite slider update from Update sites in Joomla Extension manager

    Regards,
    Igor