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  Public Ticket #2610116
Go Unlimited (red): I thought to be already unlimited
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  • Irene started the conversation

    Hello, we renewed the license last week, but there is no place where to insert the license number and let the unlimited status.

    In the WordPreess menu we see that there is a RED menu item called GO UNLIMITED. We thought to be already unlimited, because we renewed the license...

    Can you help me understand WHERE THE LICENSE HAS TO BE WRITTEN? Or maybe there is another way to make the UNLIMITED version work? Maybe I need to download the plugin and re-install it?

    As you can see in the second screenshot, we already have 2 licenses.

    Finally... maybe the red GO UNLIMITED menu item will not disappear when we renew the plugin? 

  •  1,172
    Amit replied

    its always there there is no way to turn it off. 

    we dont work with key, 

    you just get the pro addons in cc zip file and can import them