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  Public Ticket #2546709
Font Family
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  • Angelo Romeo started the conversation

    Hello 

    I bought this component a long time ago I understand I have the latest version 5.0.16. A strange thing happens to me. In practice adding a new slide and inserting some text the font of my choice I see it in backend but not in front end even if I try to clear the browser cache. Moreover in this site I can't select the text while in my personal site you can see it from the links I wrote below. why thank you? (the template is the same)

    https://www.liceogalileilegnano.edu.it/ (text not selectable)

    http://ww.puecherolivetti.edu.it (selectable text)


    thanks in advance


  •  751
    Igor replied

    Hi,

    if you have some kind of caching enabled on the site, you won't see the changes immediately, even if you clear your browser cache

    You can't select text on the slider because your other elemenrts on the page are having higher hierarcy in HTML layers

    Regards,
    Igor

  • Angelo Romeo replied

    Hello

    thanks for the answer, but actually I also did some tests by clearing both the site cache and the browser cache and it didn't work. Also, could you tell me if the items you are referring to are these attachments in the screenshot and if they are not, could you kindly tell me what they are?

    thanks

  •  751
    Igor replied

    Hi,

    it is also possible that your Joomla template is overriding CSS classes which are used in the slider elements so you might want to check this 

    Regards,
    Igor

  • Angelo Romeo replied

    Hello 

    how can I understand if my Joomla template is overwriting the CSS classes used by your component?

    Also how come in this site 

    https://ideaforweb.angeloromeo.it/

    where I use the same template the problem is not there? 
    While in this site there is the problem?

    https://www.liceogalileilegnano.edu.it/

    Could you help me understand what is causing this problem? 
    thanks in advance

  •  751
    Igor replied

    Hi,

    I don't know why it doesn't show this behavior on second site but this just confirms my suggestion that the issue is with some CSS on the site and not the extension itself

    You will have to debug this using developer tools and find out which CSS style of the template is overriding your CSS in the slider

    Regards,
    Igor