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  Public Ticket #244630
Images don't show on tablet and android mobile
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  • Valia started the conversation

    Hello, I have installed the Revolution Slider and it works fine on the screen but the images don't appear on tablets and on mobile phones. I see the slider but only a gray box. I can even see the time bar on top moving. I saw in another ticket that you suggested to use the jquery easy. I did that but still no images. Any ideas?

  •  1,192
    Amit replied

    hi i dont have andorid but i have tablet on which tablet are you talking about ? ipad ?

  • Valia replied

    I have a Samsung android and an Oddys android Tablet. I don't have an ipad and none of my friends so...

  •  948
    Max replied

    Hi, unfortunatelly I don't have android phone or tablet to check. I have checked it on ipad and it works well on it. If you want, you can give me ftp access, I'll isolate the slider from your other html/css and you check it on andoid (the page that I'll make). 

    If it will work there, the reason is that you have some js bug on android. 

    but, can you pelase check again on another phone, because it's not logical that on android only the images not visible. 

  • [deleted] replied

    Same here on IOS7 Devices. There is only the Background and the spinner.

  •  1,192
    Amit replied

    odi ur problem is diffrent u have jquery conflict please provide a link and backend access in a seprate private ticket

  • [deleted] replied

    Thank you Amit,
    the Website isn't online yet, there is no way to get backend Access because of a Firewall that i can't modify.
    Could you tell me what to do for solving the jquery conflict?

  •  948
    Max replied

    Hi, I don't see any jquery conflict, maybe you have some on android dvices, I don't know. Anyway, please give me ftp access, I'll isolate the slider from another html/css of yours and you'll check it isolated version and tell me if there is a difference. The spinner not always needed, when the images are loaded right away the spinner doesn't show up.