Hi, I’m trying to install an add-on plugin for Elementor – Unlimited Elements for Elementor on this site: 8glassesofwater.com but when I try to install it gives me this error: Installation failed: Destination folder already exists. Can you please help? What do I need to do? I think I had the plugin installed before, but I uninstalled it so I’m guessing it should be ok to install it again. Thanks!
Hi, I’m trying to install an add-on plugin for Elementor – Unlimited Elements for Elementor on this site: 8glassesofwater.com but when I try to install it gives me this error: Installation failed: Destination folder already exists.
Can you please help? What do I need to do? I think I had the plugin installed before, but I uninstalled it so I’m guessing it should be ok to install it again.
Thanks!
try to delete from ftp and then to install again
Thanks, can you please point me to the location where I can find and delete it? I'm not a professional web developer :) Thank you so much!
do you have ftp access ?
Yes, I think I fixed it, thanks!