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  Public Ticket #2347522
Editor does not work
Closed

Comments

  • Gerd started the conversation

    We have been using this slider for years but when I tried to edit it today I found that I could not even access the editor anymore. I assumed that that was because of the old version, so I bought the latest one.

    Now I can add slides, I can even enter the editor, but most of the functionality of the editor does not react to my mouseclicks! Most importantly the save button. I also tried two other browser, but same problem there (Chrome, Edge, Firefox).

    Please help!

    You can reach me via phone +436641188790, Teams/Skype/SkypefB: [email protected]

  •  751
    Igor replied

    Hi,

    please open each slider configuration and just save it without making any changes. 

    2985828664.png

    That should fix the issue with the slides and you will be able to edit them again

    Regards,
    Igor

  • Gerd replied

    That worked! Thanks!

  •  751
    Igor replied

    Hi,

    no problem at all. Glad I could help

    Regards,
    Igor