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  Public Ticket #2338366
Unite Slider cannot load video layer for .mov file
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  • Evgenia started the conversation

    Hi , 

    I self hosted a video 300MB. (.mov)

    I am trying to make it work with unite slider on my homepage, but nothing is loading! (although the text layer is loading).

    The path is correct and the size is 1920x1080.

  •  223
    Igor replied

    Hi,

    you have to provide video in all required formats and not just MOV

    Regards,
    Igor

  • Evgenia replied

    I already did it, in all formats.

    I converted the video nothing happened!!!

    Please, I would appreciate any further help/recommedation.

    It is critical.

  •  223
    Igor replied

    Hi,

    what happens with smaller videos? Your video is quite large and it takes time for such a large video to be downloaded and played

    Regards,
    Igor