Okay
  Public Ticket #2250494
Ajax Error, can't upload Addons, close window..
Closed

Comments

  • VincentNY started the conversation

    Hello,

    1/ I can't upload any addons. Also nothing is working, closing a window... It is a multisite and that says Ajax error. Working well on other basic website, it is definitely the multisite I think. Maybe, to make it easier, is there a way to import addons by ftp if no other possibilities?

    2/ I tried on another website and the Instagram widget is not working. I think instagram now require an API authorization so I don't understand how this widget can work.. I put my name but nothing appears. Is it really working for someone?

    Please, can you help?

  •  1,194
    Amit replied

    i think its conflict with your theme and plugins i cant resolve it. u need to turn them off one by one and contact developer of the conflict. the conflict is not from our side. 

    if you prefer you can request a refund here 

    https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

  • VincentNY replied

    Ok, thank you. I will do my best and maybe will ask a refund if I really can't. Also for instagram? Don't need API?

  •  1,194
  • VincentNY replied

    I am sorry, I have a last question.. May I import addons by ftp instead?

    Just saw this message

    addon_library Error: fetch Table 'Elsefr4776379_wp8.mod626_11_addonlibrary_addons' doesn't exist

    I unable all the plugin, changed the theme but it is still not working.

    Your plugin is not working on multisite I think so it is not the theme or anything but your plugin.

  •   Max replied privately