We have been using "Unite Revolution Slider 2" for several years at our Joomla website. I am very happy with it. We recently upgraded to Joomla version 3.9.11. I can no longer access the admin controls for the slider. My Joomla developer sent me a link to purchase your upgraded software. However the link says I will be purchasing "Unite Revolution Slider" but there is no number "2." Is that significant? The cost was $29.
I want to be sure that I can open up and edit my current slider and not have to create a new one before I purchase.
Unite slider is newer version of "Unite Revolution slider 2" which you have so you can purchase and upgrade without any feaars.
When you install this latest version, you will see all your sliders in new version. Just do the following so you can edit sliders correctly after the upgrade
Open each slider configuration and just save it without making any changes.
That should fix the issue with the slides and you will be able to edit them again
We have been using "Unite Revolution Slider 2" for several years at our Joomla website. I am very happy with it. We recently upgraded to Joomla version 3.9.11. I can no longer access the admin controls for the slider. My Joomla developer sent me a link to purchase your upgraded software. However the link says I will be purchasing "Unite Revolution Slider" but there is no number "2." Is that significant? The cost was $29.
I want to be sure that I can open up and edit my current slider and not have to create a new one before I purchase.
Thank You - Rev. Tony
Hi,
Unite slider is newer version of "Unite Revolution slider 2" which you have so you can purchase and upgrade without any feaars.
When you install this latest version, you will see all your sliders in new version. Just do the following so you can edit sliders correctly after the upgrade
Open each slider configuration and just save it without making any changes.
That should fix the issue with the slides and you will be able to edit them again
Regards,
Igor