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  Public Ticket #2125957
Displaying in submenu articles
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  • Andy started the conversation

    Hi there, I seem to be having an issue with my video slider showing in certain articles.

    If the article link is a menu item root the slider displays just fine in the module, however if the article has a parent the slide will show, but the video is just black.

    I have tried clearing cache and checking links etc.

    Has anyone else had this issue?

    TIA

  •  751
    Igor replied

    Hi,

    do you have example URLs for both cases?

    Regards,
    Igor

  • Andy replied

    Hi there, 

    I'm afraid I dont at the moment as it is in a dev computer.

    The only differences I can see are in the video location URL 

    http://mysite/images/slider/fabrication.mp4 which works ok

    http://mysite/index.php/images/slider/fabrication.mp4 which fails, im assuming because of the index.php in the URL?

    The links are done through Joomla so I'm not sure how to change them

  •  751
    Igor replied

    Hi,

    edit your slider and under the "Import / Export" section use "Replace Image Url's" to change image and video URLs

    6309691561.png

    Regards,
    Igor

  • Andy replied

    Thank you for that, sadly the video is still black :( I'm at a loss as the background image is ok.

    Update, for some reason in child links ../mysite/images/slider/fabrication.mp4 isn't good enough and a full link has to be provided in the video layer.

    If anyone else comes across this issue this is how I solved.

    Thank you Igor :)

  •  751
    Igor replied

    Hi,

    Glad to hear that you managed to solve the issue

    Regards,
    Igor