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  Public Ticket #1996539
Tech support
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Comments

  • Scott Harris started the conversation

     I have Unite Gallery on my Joomla 3.9.5 website (PHP 7, mysqli, etc.).  I have the most recent version of Unite Gallery loaded.  The component is failing when I try to upload new images.  It appears to upload, but then I get a error 500.  See attached.

     I checked to see max PHP file uploads and I'm at 128MB, so it should be ok.  Please help, as I just renewed my subscription.

  •  491
    Igor replied

    Hi,

    please set Error reporting in the Joomla global configuration to the Level Maximum and report back PHP error message that you should see on the website

    Regards,
    Igor

  • Scott Harris replied

    Here is the error reporting for the page when I try to upload new images:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 16384 bytes) in /home/catoct6/www30/administrator/components/com_unite_gallery/assets/lib/simpleimage.php on line 37

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20480 bytes) in /home/catoct6/www30/libraries/vendor/joomla/registry/src/Registry.php on line 89

  •  491
    Igor replied

    Hi,

    as you can see, you have a problem with the memory assigned to the PHP on your website. Try to increase memory in your php.ini file

    Regards,
    Igor

  • Scott Harris replied

    Thank you.  This fixed the problem.

  •  491
    Igor replied

    Hi,

    no problem at all. Glad I could help

    Regards,
    Igor