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  Public Ticket #1950962
cannot find activation for blox
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  • michael neese started the conversation

    I have logged into my account page, i see my products listed but cannot find a source for my activation code

  •  1,194
    Amit replied

    what is your username?

  •  1,194
    Amit replied

    maybe you bought this product with a diffrent mail by mistake ?

    when did you buy it ?

    what is your paypal transaction id 

  • michael neese replied

    my paypal account is different than my blox account email... my three products purchased show on my account page using the given email address as user


    Payment sent to Studio Keren Aga LTD
    March 19, 2019 at 12:08:39 PM MDT
    Transaction ID: 04Y45423UL9152801

    Payment Status: COMPLETED

    Gross amount
    -$79.00 USD


  •  1,194
    Amit replied

    check again now

  • michael neese replied

    working! Thnks....