Okay
  Public Ticket #1848179
Installing a purchase
Closed

Comments

  • Joanne Hillion started the conversation

    I've just purchased  "Bullets Lists Addons for Elementor Page Builder" and when I go to install the add-on in Wordpress I get the following error message (see attachment).  I'm a bit annoyed as I just paid $20 bucks in USD for this and now I can't use it.  Hopeing you can help me.

    Attached files:  error message plug in.png

  •  488
    Amit replied

    you need to unzip it first and follow the instructions. 

    at any time if you want you can request a refund if you feel fustrated 

    https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

  • Joanne Hillion replied

    I'm a bit confused.  Is the plug-in  "Bullets Lists Addons for Elementor Page Builder"  the same thing as  "Unlimited Elements for Elementor"?  I'm trying to understand how these two things relate.  Can you help me understand how these two things relate and what I need to do after installing Elements for Elementor in order to get the bullet lists  to a stage where I can use them?  Thanks.

  •  488
    Amit replied

    go to unlimited elements you will se a button called import. 

    click on it and upload the bullets there

  • Joanne Hillion replied

    I finally got it working.  It looks fantastic.  I highly recommend a much clearer set of instructions or better yet a YouTube Video showing users how to get this working.  I basically muddled my way through this, but was frustrating.  For such an awesome outcome, I think it would be worthwhile to invest in this education for users.  

  •  488
    Amit replied

    ok we will improve i am sorry it wasnt clear