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  Public Ticket #1766579
Unite Slider Backend is not working
Closed

Comments

  • cis-test started the conversation
    October 31, 2018 at 7:34am

    After my site update from 2.5 to 3.x unite slider 2 backend is not working for me i am not able to edit the slider, i have checked the unite slider version in my site it is showing 5.0.14,  I have also checked the console log and it is showing one error "TypeError: container is undefined" but the slider at front end working fine so let me know how to resolve the issue.

    Thank You,

  •  538
    Igor replied
    October 31, 2018 at 8:13am

    Hi,

    which version of Joomla did you upgrade to? Joomla 3.8.x or Joomla 3.9?

    Regards,
    Igor

  • cis-test replied
    October 31, 2018 at 12:12pm

    Hello Igor,

    We have upgrade Joomla! 3.7.2 Stable version.

  •  538
    Igor replied
    October 31, 2018 at 12:18pm

    Hi,

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue

    Regards,
    Igor

  • Stan Pletcher replied
    October 31, 2018 at 11:10pm

    Igor,

    I have posted a private ticket with the backend login info on it.

    Please let us know what we can do as we utilize Unite Slider as a central part of this site.


    Thanks,

    Stan

  •  538
    Igor replied
    November 1, 2018 at 5:47am

    Hi,

    OK I will close this ticket then and continue on that other you have opened

    Regards,
    Igor