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  Public Ticket #1710308
and Revolution Slider updating from 4.6 to 5.0.14
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  • David Martin started the conversation

    Hello,

    Site is Joomla 3.8.12 and all extensions are up to date.

    Install of newly purchased Unite Slider 5.0.14  to replace v 4.6 looked ok.  Front end display fine.  Back end seemed fine until attempted to edit slides.

    We cannot see or edit layers in existing slides and we have the following console error only on the slide editor pages.

    Can you advise on next steps for debugging?

    Uncaught TypeError: Cannot read property 'farbtastic' of undefined
        at Function.jQuery.farbtastic (my-farbtastic.js?rev=5.0.4:27)
        at initColorPicker (settings.js?rev=5.0.4:150)
        at init (settings.js?rev=5.0.4:316)
        at HTMLDocument.<anonymous> (settings.js?rev=5.0.4:359)
        at i (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
        at Object.fireWith [as resolveWith] (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
        at Function.ready (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
        at HTMLDocument.K (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
    jQuery.farbtastic @ my-farbtastic.js?rev=5.0.4:27
    initColorPicker @ settings.js?rev=5.0.4:150
    init @ settings.js?rev=5.0.4:316
    (anonymous) @ settings.js?rev=5.0.4:359
    i @ jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2
    fireWith @ jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2
    ready @ jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2
    K @ jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2

  • David Martin replied

    Note that install of 5.0.14 is not on live site but on private sandbox.  Can get you access if needed.

  •  172
    Igor replied

    Hi,

    please open each slider configuration and just save it without making any changes. That should fix the issue with the slides and you will be able to edit them again

    Regards,
    Igor

  • David Martin replied

    Thank you for the reply.  The save button seems to have no effect probably due to the JS error I mentioned.

    Uncaught TypeError: Cannot read property 'farbtastic' of undefined
        at Function.jQuery.farbtastic (my-farbtastic.js?rev=5.0.4:27)
        at initColorPicker (settings.js?rev=5.0.4:150)
        at init (settings.js?rev=5.0.4:316)
        at HTMLDocument.<anonymous> (settings.js?rev=5.0.4:359)
        at i (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
        at Object.fireWith [as resolveWith] (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
        at Function.ready (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)
        at HTMLDocument.K (jquery.min.js?da19cf8282834f8b1d7468bc743e39ea:2)

  •  172
    Igor replied

    Hi, 

    I am guessing that you are trying to save the slide which is wrong. Just open the slider configuration and save it without changing the slides

    Regards,
    Igor

  • David Martin replied

    Thank you!  That does resolve the editor issue.  

    Client has one further question.  They have large numbers of slides in each slider.  Attaching pics of the UI she has asked about.

    In 4.6 all links for slides in slider could be seen on editor page.  In 5.0.14 all the LI elements are present but once group wraps for second row none are visible.

    I played a bit with the CSS via the developer panel but did not immediately see but container height and overflow values do not seem to be the issue.

    Any ideas?  Thank you

    Attached files:  old_slider.png
      new-slider.png
      last_link_in_set.png

  •  172
    Igor replied

    Hi,

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue

    Regards,
    Igor

  •   David Martin replied privately
  •   Max replied privately
  • David Martin replied

    Ok, thank you very much and I hope you have a good Yom Kippur!

  •   Max replied privately
  •   Max replied privately
  • David Martin replied

    Hi Max,

    Thank you for the reply.  I don't know if you logged into Joomla but we have a great many more slides than two rows.  I'm attaching a screenshot using the CSS you suggested but with 300 px as the height.

    I don't think the site owner will accept this as a solution but I will discuss with them.

    Attached files:  2018-09-24 09_52_37-Unite Slider - no2audubon.dreamhosters.com - Administration.png