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  Public Ticket #1496018
Can't add new image
Closed

Comments

  • Rita started the conversation

    Hi!


    I Can not add new image or change the extisting one. When I choose the iamge from the gallery nothing happens.

    What can be the problem? 

    Thanks in advance

  •  751
    Igor replied

    Hi,

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue

    Regards,
    Igor

  •   Rita replied privately
  •  751
    Igor replied

    Hi,

    Please update your Unite slider to the latest version which can be download from UniteCMS website

    Regards,
    Igor

  •   Rita replied privately
  •  751
    Igor replied

    Hi,

    you have two options how to solve this:

    1. contact your template provider to send you the latest version of the Slider

    2. buy new subscription and update your Unite slider to the latest version which can be download from UniteCMS website 

    Regards,
    Igor

  • Rita replied

    Hi! I updated today, but still can not add any image..

    Any idea, what can be the problem?

    Thank you in advance

  •  751
    Igor replied

    Hi,

    can you please upgrade your Joomla to the latest version?

    Regards,
    Igor

  • Rita replied

    Done, but still not working....

  •  751
    Igor replied

    Hi,

    OK, I need to report this to our developers so they can take a look

    Regards,
    Igor

  •   Max replied privately
  • Rita replied

    Hi!

    Of course i checked it first. I can insert image in any article, modull, except this slider. So i do not think its a joomla related problem.

    Thank you for your kind help.

  • Ingrida replied

    I have this problem too.

  •   Max replied privately
  • Marco replied

    I have same problem too. Is there a solution?

    Thanks

  •  751
    Igor replied

    Hi,

    please check that you can insert some image to article, since we are using the same image picker for the slider and for the article. 

    If you can insert it to article and to the slider it's something Joomla related. If only to the slider I'll check.

    Regards,
    Igor

  • Marco replied

    You are right. It's the same with articles. Sorry, and thanks for fast reply!!

  •  751
    Igor replied

    Hi,

    no problem at all

    I guess it's some other plugins issues that influence Joomla, or some other Joomla issue.

    Regards,
    Igor