Okay
  Public Ticket #1413281
Responsiveness
Open

Comments

  • Evgenia started the conversation

    With these back-end settings (please see the attached file), why the slider is not responsive in Safari  (iPhone 6 screen)?

    Attached files:  responsive.JPG

  •  141
    Igor replied

    Hi,

    I just checked your website and as far as I can see, slider is changing width and height according to the width of the browser

    Regards,
    Igor

  • Evgenia replied

    Hi Igor, thank you for you reply. 

    I'm attaching you a printscreen taken by the iphone and by a laptop. As you can see in the attached file, on the iphone is not responsive. 

    Attached files:  IMG_9307.PNG
      responsive.JPG

  •  141
    Igor replied

    Hi,

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue

    Regards,
    Igor

  •   Evgenia replied privately
  •  141
    Igor replied

    Hi,

    Please update your Unite slider to the latest version which can be download from UniteCMS website

    Regards,
    Igor

  •   Evgenia replied privately
  •  141
    Igor replied

    Hi,

    you have two options how to solve this:

    1. contact your template provider to send you the latest version of the Slider

    2. buy new subscription and update your Unite slider to the latest version which can be download from UniteCMS website 

    Regards,
    Igor

  •   Evgenia replied privately
  •   Evgenia replied privately
  •   Evgenia replied privately
  •   Evgenia replied privately
  •   Evgenia replied privately
  •  141
    Igor replied

    Hi,

    it really doesn't make sense to put the amount of questions in the same ticket because it will just create a confusion. It is always better to create a separate support ticket for each separate question.

    Boxes that you see on our website are a completely custom HTML and you can easily see that if you inspect the HTML source code of the page

    Please tell me which slider are you trying to customize (add linked text layer) so I can take a look what could be the issue

    Regards,
    Igor

  • Evgenia replied

    Thank you for your reply.

    Basically, in the slider  Home Factories, the text "Our Factories". How do I make the text clickable, without adding the button Learn More?

  •  141
    Igor replied

    Hi,

    I made a change to the slider which should work for you

    Regards,
    Igor