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  Public Ticket #1374016
Unite slider issues
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Comments

  • Stan Pletcher started the conversation

    I have been a big fan of your Unite Slider.

    However, I have 2 issues that are quite frustrating.

    1.  Since you upgraded the interface, it is very difficult to customize the timing of the entrance since it is so small and you can only see 3 of the entries at once.  In the old interface, you could see all of the entries and easily adjust the timing to be what you wanted.  Now, it is quite difficult.   Is there any trick?

    2.  I'm a bit confused often at creating what looks nice in the backend with a preview etc, but then being surprised on the frontend when the font and size of the text is not what I set it to in the backend.  What is the trick on this?

    Thanks,

    Stan

  •  751
    Igor replied

    Hi,

    1. I am afraid that there is no trick. With the new layout of the slider editor, I guess you will have to work the way you described

    2. in most cases the issue can be within Joomla caching or some Joomla template CSS definition is taking over the CSS of the layer that you assigned. You can use for example, Chrome developer tools to find which CSS definition is doing that and fix it

    Regards,
    Igor

  • Stan Pletcher replied

    Igor,


    I do use Chrome developer tools and will try for this as well.

    I am very frustrated however with the inability to control the entrance and exit of the words with the latest edition.  There mainly needs to be a way to enlarge this area to see all the entrances and exits so that one can edit them easier.

    Can you tell me which is the last version before this was changed?  I think I may want to move back to this version until this is fixed.

  •  751
    Igor replied

    Hi,

    I am not sure what do you mean by inability to control the entrance and exit of the words with the latest edition. Can you please explain this further so I can help you? Maybe a screenshot with the issue would be helpful

    Regards,
    Igor

  • Blue_Shift replied

    I also just back-graded. Looks good, but the older version was more useful.

  •  751
    Igor replied

    Hi,

    I am sorry to hear that you don't find new version good enough but I am happy that you managed to solve your issue

    Regards,
    Igor

  • Stan Pletcher replied

    I have added a screenshot to show how difficult it is in the new version to manipulate the timing of layers even using a very large monitor to do this.  (I'm guessing it is nearly impossible on a smaller screen)

    Am I missing something as this is such a downgrade in being able to finely control our slideshows that I'm looking for other components whereas before I was so happy with this.

  •  751
    Igor replied

    HI,

    thank you for your suggestions. i will forward them to our developers to take a look

    Regards,
    Igor

  •  751
    Igor replied

    Hi,

    we will try to improve the process or we can offer a refund if you are not satisfied with the product

    Regards,
    Igor