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  Public Ticket #1230266
Error after updating component
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  • Roberto Santos started the conversation
    After updating the component is with JS error in Admin does not allow to open the tabs.
    And youtube videos do not open in full screen

  •  752
    Igor replied

    Hi,

    Please provide URL to your site and super admin login details so we can take a look and see what could be the issue

    Regards,
    Igor

  •   Roberto Santos replied privately
  •  752
    Igor replied

    Hi,

    I just checked and I could do everything in the Showbiz without any issues. Full screen on the videos is not an issue with the extension itself. YouTube video probably has this feature disabled for embedded videos

    Regards,
    Igor

  • Roberto Santos replied

    The JS issue I checked now and only happens in Chrome. However the client only uses Google Chrome.

    The problem of not opening the video in full screen occurs in all browsers. And I believe it is a component problem because I put a video of my test to release full screen and the same problem occurred.

  •  752
    Igor replied

    Hi,

    that is strange because I was and I am using Chrome to check the issues and for me, everything was working as expected. Maybe som Chrome extension is doing this?

    Regards,
    Igor

  • Roberto Santos replied
    Hello, Strange JS errors I tested on another computer and it worked.
    But the full screen of the video does not really work. I have this same problem on another site too.
    I updated the comp version only to solve the fullscreen problem.
    http://www.efaqcursos.com.br/
    This site also does not work full screen
  •  752
    Igor replied

    Hi,

    Full-screen video is not an issue of the extension. This is what I am trying to explain. The owner of the video disabled showing video on 3rd party websites. That is the only reason why you can't set it as full screen

    Regards,
    Igor

  • Roberto Santos replied

    Hi, thank you for listening.
    But I have access to youtube account of these videos and they do not have any restrictions regarding full screen.
    To remove the doubt send me a link of a video that there is no restriction for you to test.

  • Roberto Santos replied

    Look at this site http://www.webprodutora.com.br/ one video is incorporated manually and the other with Unite showbiz.

    The first one works full screen with the component not working.

  •   Max replied privately
  •   Roberto Santos replied privately
  •   Max replied privately