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  Public Ticket #1225570
Some slides not showing
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Comments

  • Javier Eraso started the conversation

    We use unite slider module in the home page with 4 slides published, but only the first slide is visible. We can see the html code of the remaining slides, but for some reason they are not showed. We thought it was a bug of the old version so purchased/installed the last version, but the problem is still there.

    Thanks in advance for your suggestions.

  •  522
    Igor replied

    Hi,

    you have multiple jQuery JS libraries loaded on the website. Please try to use Unite slider advanced setting to fix the issue or install jQuery Easy Joomla plugin to remove multiple jQuery JS libraries and keep only one

    Regards,
    Igor

  • Javier Eraso replied

    Thanks for the answer.

    Where are these advanced settings? What parameters should I change? Module or component?




  •  522
    Igor replied

    Hi,

    those advanced settings are available in the module configuration and it depends on your specific situation how you will module to solve the multiple jQUery issues. I would recommend you to use jQuery Easy plugin to be sure that you have only one version of jQuery

    Regards,
    Igor

  • Javier Eraso replied

    It seems this is not a jquery conflict problem. To isolate the issue I prepared a separate page with protostar blank template:

    http://mexsolutionsit.com.co/es/supplies/test

    There is not jquery version conflict on that basic page. However, the slides are not showing, not even the first one. I tried all combinations of the module parameters:

    • Include jQuery 1.8 js
    • Include item JS in
    • No conflict mode

    But the result is the same.

    Are you sure there is not a bug in the slider js code? We purchased the last version of Unite slider to avoid this problem but now are stuck.

    Thanks in advance.





  •  522
    Igor replied

    Hi,

    the issue on that page is related to the b2jcontact module. Can you disable it and see if then the slider will show?

    Regards,
    Igor

  • Javier Eraso replied

    Thanks for the reply, Igor.

    I know there was a javascript error due to b2jcontact, but it is not related to the slides problem. Already disabled b2jcontact and the issue remains unsolved:

    http://mexsolutionsit.com.co/es/supplies/test

    Any suggestions?


  •  522
    Igor replied

    I can see slider on that page now without any issues


    Regards,
    Igor

  • Javier Eraso replied

    Hi, Igor.

    Yes, there are issues. Only first slide is showing. There should be 4 slides. Same problem from the beginning.

    :(


  •  522
    Igor replied

    Hi,

    as far as I can see in the source code of the slider, you have only one slide defined

    Please provide super admin login details so we can take a look and see what could be the issue


    Regards,
    Igor

  •   Javier Eraso replied privately
  •  522
    Igor replied

    Hi,

    you have some unclosed SPAN tags in your first slider and the same unclosed tags in all other slides. That is the reason why is this not working correctly


    Regards,
    Igor

  • Javier Eraso replied

    Thanks Igor. Problem solved.

  •  522
    Igor replied

    Hi,

    glad to hear that

    Regards,
    Igor