Okay
  Public Ticket #1157702
Youtube
Closed

Comments

  • Aaron started the conversation
    May 3, 2017 at 4:38pm

    Every time I try to add a Youtube video, I get "Video Not Found!".  I've tried my video as well other Youtube videos.

    Please help.

    Thanks!!!


  •  751
    Igor replied
    May 4, 2017 at 7:03pm

    Hi,

    can you tell me which version of Unite slider do you have on your website?

    Regards,
    Igor

  • Aaron replied
    May 4, 2017 at 7:12pm

    Hi, Igor.  My version is a couple of years old.  When I go into components, it says "Unite Revolution Slider 2".  


    Is this the information you request?


    Thanks!

  •  751
    Igor replied
    May 4, 2017 at 7:18pm

    Hi,

    no, actually I am asking for the version info which can be seen in the bottom right corner of Slider configuration interface

    Regards,
    Igor

  • Aaron replied
    May 4, 2017 at 7:20pm

    Got it.  Here you go:  Unite CMS ver. 4.5.95 b2


    Thanks!

  •  751
    Igor replied
    May 4, 2017 at 7:21pm

    Hi,

    Please update your Revolution slider to the latest version which can be download from UniteCMS website

    Regards,
    Igor

  •   Aaron replied privately
  •  751
    Igor replied
    May 4, 2017 at 7:24pm

    Hi,

    you have two options how to solve this:

    1. contact your template provider to send you the latest version of the Slider

    2. buy new subscription and update your Unite slider to the latest version which can be download from UniteCMS website 

    Regards,
    Igor

  •   Aaron replied privately
  •  751
    Igor replied
    May 4, 2017 at 7:26pm

    Hi,

    no problem at all

    Regards,
    Igor