There is a border on the top and bottom of my slider on my homepage (https://pastormichael.online) and I cannot figure out how to remove or hide it. I also seem to be having an issue with jQuery (I think that's what it's called) loading twice on the homepage so the slides don't advance, but I cannot find anywhere to disable it. I noticed that in the Nivo Slider Pro there is a section called Troubleshooting that allows you to do that, but I cannot find one in Unite Slider. Any help is greatly appreciated. :)
No, I figured out the border was part of the theme I was using. But I do still seem to be having trouble with the slider itself. It does not advance to the next slide automatically after the set time (6000 ms). Not sure if it is related to jQuery or something else. Any help is appreciated. :)
HI, I'll check it later today. you can install it as a new install if you want elsewhere and check that works, but I"l check the website of yours later today with the code of the slider and write you.
There is a border on the top and bottom of my slider on my homepage (https://pastormichael.online) and I cannot figure out how to remove or hide it. I also seem to be having an issue with jQuery (I think that's what it's called) loading twice on the homepage so the slides don't advance, but I cannot find anywhere to disable it. I noticed that in the Nivo Slider Pro there is a section called Troubleshooting that allows you to do that, but I cannot find one in Unite Slider. Any help is greatly appreciated. :)
Hi,
are you still looking to remove the border? I saw your other ticket but when I tried to reply I realised that you removed it already
Regards,
Igor
No, I figured out the border was part of the theme I was using. But I do still seem to be having trouble with the slider itself. It does not advance to the next slide automatically after the set time (6000 ms). Not sure if it is related to jQuery or something else. Any help is appreciated. :)
Hi,
Please provide super admin login details so we can take a look and see what could be the issue
Regards,
Igor
Hi,
you have two versions of Slider installed. You have the latest version, which is 4.8.1 and you also have old version which is 2.2.6
Please remove completely old version
Regards,
Igor
Okay, I removed the 2.2.6 version. The slider still does not auto advance though.
Actually it doesn't seem to be working in the admin preview either. Do I need to uninstall and reinstall it maybe?
HI, I'll check it later today. you can install it as a new install if you want elsewhere and check that works, but I"l check the website of yours later today with the code of the slider and write you.
HI, I understood what's wrong. please change the image of the second slide, right now it's empty.
https://www.screencast.com/t/hOElEGjFu
THANK YOU!!!!
Hi,
glad we could help
Regards,
Igor